Privacy Policy

Outreach Lab is committed to protecting the data we may collect from visitors on our website and users of our products and services. This privacy policy notice discloses our privacy practices and applies solely to information collected by this website.

HOW WE USE YOUR INFORMATION

We may collect basic contact information such as name, company name, email address and company address. We use this to communicate with you regarding your purchases from us and for marketing purposes.

We also collect information covered in more detail in our ‘Use of Cookies’ when you browse our website, apps and tools such as your IP address, device type, location data and standard internet log data on how you use our website or tools. This information is used to improve our website user experience and deliver optimized targeted ads.

USE OF COOKIES

We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site.

By using our site, you agree to us placing these types of cookies on your computer or device and accessing them when you visit the site in the future. You can delete cookies anytime from the settings section of your web browser. Can you choose to disable cookies, however in doing so, your user experience may be affected when using our website.

SHARING YOUR INFORMATION

We do not sell, rent or trade any of your data with any other third party. However, we may share your data with the following categories of companies as an essential part of being able to provide our services to you:

  • Payment Service Providers who handle all payment transactions
  • Law enforcement and fraud protection agencies so we can help tackle fraud

MARKETING MESSAGES AND EMAILS

If you’ve given us permission, we may contact you from time to time to deliver you important updates, offers and news about our company, products and services. You can opt out of this correspondence by clicking the ‘unsubscribe’ button in any email, or by emailing [email protected]

If you have an order or account with us, you will receive notifications regarding your account or purchase updates in order for us to deliver our contract with you. Should you no longer use your account and would like to delete this please email [email protected]

THIRD PARTY SHARING

Individual data won’t be disclosed to outsiders unless approved in writing by our clients. Otherwise, there are no circumstances under which we provide individual data to outsiders.

We may use credit card processing companies to bill you for services. These organisations don’t hold, share, store or utilise by and by identifiable data for some other purposes. Any third-party companies we use are approved to utilise your own data only as necessary to provide services to us.

SECURITY

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

THIRD PARTY WEBSITES

Users may find advertising or other content on our website that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our website. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our website, is subject to that website’s own terms and policies.

YOUR RIGHTS

You have the right to access, amend and delete any personal data that we hold about you.

You can complete the following at any time, by emailing [email protected]:

  • Obtain and accessing personal data
  • Unsubscribe to any marketing messages
  • Deleting personal data

CHANGES TO OUR PRIVACY POLICY

We reserve the right to change or update our privacy policy at any time without prior notice.

We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You therefore acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

 

[email protected]

Monday - Friday: 9am - 5pm